FAQ

What are my payment options?

ATOMIC MADHOUSE accepts the following:

• Visa
• Discover
• MasterCard
• American Express

• Paypal
(NOTE- you can still do a one time transaction with Paypal if you don't have a Paypal account.)

For foreign orders, please email orders@atomicmadhouse.com. Payment can be made through international money order or Paypal and shipping costs will be calculated.

ATOMIC MADHOUSE guarantees that every transaction you make is 100% safe and all of your information is confidential. Please be sure the name and address provided in the billing area matches the information as it appears on your credit card statement. Which brings us to the next question . . .

Is ATOMIC MADHOUSE'S Web Site Secure?

ATOMIC MADHOUSE works hard to make your buying experience safe and secure, as well as fun. From the time you view your shopping cart until your order is complete and processed, we make sure that the connection from your computer to ours is as secure as it can be. For the geeks out there, this means using Secure Sockets Layer (SSL) connections and 256 bit high-grade  (TURBO SSL) encryption to make sure the villians are kept out. In addition, we only retain your credit card number long enough to process your order. At no point is your credit card number stored in our database.

But my browser pops up a message saying that I'm moving to an unsecure web site. What's up?
This is a standard safety feature built in to just about every web browser, and usually enabled by default. You may see this message if you change your mind about your order and move back to the main web site, or if you order has been processed already. Rest assured that the entire time you're placing an order, the connection is encrypted with some pretty cryptic code.

Do I have to pay sales tax?

Local sales tax will be charged in California. International customers will be responsible for tarrifs and duties from their respective country.

What are the shipping rates?

For the US, shipping charges are the published UPS Ground rates from Los Angeles, CA. Please note that UPS does not deliver to post office box addresses.

Do you ship internationally?

Yes!
For foreign orders, please email orders@atomicmadhouse.com. Payment can be made through international money order or Paypal and shipping costs will be calculated.

Exchange Policy - How do I return an item?

Damaged or wrong size merchandise may be returned with shipping invoice within 14 days of receipt.

ASYLUM PRESS/ATOMIC MADHOUSE
P.O. BOX 2875
Hollywood , CA 90068

Please be advised that you will be responsible for any return shipping costs to us for any instance. Your order will be exchanged for similar goods and shipped back to you at our cost. All transactions are final - there are NO refunds!

ATOMIC MADHOUSE ships UPS, but I have to return an item to your PO Box via the United States Postal Service (USPS) why?

ATOMIC MADHOUSE is in the process of aquiring a larger location. In the meantime, we are accepting returns/mail at our P.O. Box only.

ATOMIC MADHOUSE doesn't have a phone number, why?

We speak bad English.  No, seriously, ATOMIC MADHOUSE is in the process of aquiring a larger location. Once we get set-up we will have a phone nuber.

How can I get specific details on my order?

Email us at
orders@atomicmadhouse.com speak with an Internet Customer Service Representative.

Atomic Madhouse is © and TM Atomic Madhouse, 2007.  All designs © Atomic Madhouse 2007, unless otherwise indicated.